Shipping & Production Times
PRINTS: All of our prints are custom-made by hand in Mornington, Victoria, Australia. Each order goes through a detailed process—either printing and rolling or printing, stretching, and framing—to ensure the highest quality.
Please allow the following timeframes for delivery:
Please note: During the busy pre-Christmas season, orders may take up to 5 weeks to arrive. Any orders placed in late November will be shipped in January, as our wonderful team takes a well-deserved break over the Christmas and New Year holidays.
We take great pride in the craftsmanship of every piece, and even during high-demand periods, we never compromise on quality—thank you for your patience while we create something beautiful for you.
Original Artworks: Please allow 2–3 weeks for the delivery of original artworks. As we’re based in a small country town, shipping times can occasionally be affected by weather conditions or our regional location. In most cases, if there are no special requests or custom requirements, your painting will be carefully packed and on its way within that 2–3 week timeframe. Once your order has been dispatched, a tracking number will be sent to you via email or text, so you can keep an eye on its journey to your door. We appreciate your patience while we make sure your artwork arrives safely and beautifully.
I absolutely love the quality, the design, the communication with the artist and the fast shipping. Jo-Ellens work is the best
LoveLoveLove
beautiful & absolute quality of a print!
Thank you, your amazing
